FAQ's

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Frequently Asked Questions

Order's

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

Since all of our products are handmade shipping varies. Orders processed in the United States will arrive within 2-4 business days after being made which takes around 14 days.

Questions?

All other questions will be answered through our contact page!

hecho a mano

Todas nuestras joyas en ILLUME están grabadas a mano y hechas a mano por la única maestra grabadora en los Estados Unidos.

Artistas

La maestra grabadora Armandina Lozano graba meticulosamente a mano cada pieza, una habilidad que perfeccionó a lo largo de sus más de 45 años de experiencia.

Hecho a la medida

Todas nuestras joyas se fabrican bajo pedido, esto asegura la calidad y singularidad de cada pieza.