FAQ's

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Frequently Asked Questions

Order's

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

Since all of our products are handmade shipping varies. Orders processed in the United States will arrive within 2-4 business days after being made which takes around 14 days.

Questions?

All other questions will be answered through our contact page!

Handmade

All of our jewelry at ILLUME is hand engraved and handmade by the only female Master Engraver in the United States.

Artists

Meet Master Engraver Armandina Lozano meticulously hand engraves each piece, a skill perfected over her 45+ years of experience.

Made to Order

All of our jewelry is made to order, this ensures the quality and uniqueness of each piece.